Introduction
Communication is integral to leading successful business ventures. The internal and external connectivity of a firm needs to remain open and available at all times, which is why an exceptional telephone system is one of the basics in a communications infrastructure. PABX solutions in Dubai have advanced recently, allowing operators to navigate simple yet intelligent automated switching systems.
Finding the right telephone system can be overwhelming because there are endless options in the market. If your business is not yet sure about upgrading to the best PABX solutions in Dubai, there are critical advantages that you are missing out on.
Benefits of PABX Solutions in Dubai
Control Over Incoming Calls
The PBX system had a good run, no doubt. However, the PABX system has all the features of the PBX system, along with automated call transferring. With this arrangement, a live operator can take the incoming calls and transfer them to the respective receiver.
When there is an opportunity for an operator to attend to the incoming calls, the business gains a brand image with respect to that voice. An automated attended mode can also connect callers to particular internal contact points without creating confusion on the caller’s part.
Internal Connection
Internal communication in a business is of great importance. The PABX solutions in Dubai connect one internal unit with another easily, eliminating the need for a live operator. When a directory of extension numbers is provided along with the internal connection, voice interaction between two internal points is simplified.
Working with Speed Dial
Sealing contracts and getting back to clients are all time-specific activities. When time is of the essence, speed dialling can be a lifesaver. The best PABX solutions in Dubai allow users to program frequently called numbers into speed dial. Now, only the press of a single button is required to communicate with another party.
Easy-to-Use Interface
Unlike the standard telephone systems, the IP PABX system is easy to navigate. Equipped with voice interactive inquiry functions, Microhard Infotech has made the system simple to navigate. In addition, the standard handset station buttons make integration of this system into daily life efficient.
Automated Call Directing
Call directing was one of the reasons why the PABX solution came into being. With programmable call directing, a caller can be automatically directed to the specific unit of your business they need to interact with. Instead of manually putting through the call or making multiple calls, all the incoming calls can be directed to the necessary department through automation.
Hands-Free Features
Being tethered to a desk because of a telephone cord can be frustrating. To eliminate this disadvantage of heavy telephone users, this PABX system comes with hands-free headsets. Now, the users can keep up their movement while attending endless calls all day.
Why Choose Microhard Infotech?
Michrohard Infotech has been in the ICT industry since 2004. The primary goal of Microhard Infotech is to grow with the expanding needs of the clients. Intending to deliver solutions that are tailor-made and perfect for each client, Microhard Infotech assesses the needs and goals of each client before setting up the infrastructure.
Carrying top brands such as Cisco, Avaya, Panasonic, Grandstream, Yeastar, and Asterisk Custom Solutions, every customer gets the best service possible from Microhard Infotech. Having assisted numerous clients in Sharjah, Dubai, and Ajman with interlinked multi-branch systems and handsets, there is no better business telephone systems provider in UAE.
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